PURCHASE METHODS

1 - Customers can only purchase the products available on the on-line catalogue of Store 2.0 srl when making the order and available on the website www.estorehouse.it as described in the relative technical details. The technical information provided in the website www.estorehouse.itprovides an accurate reproduction of the articles illustrated in the catalogue.

Therefore, Store 2.0 srl, reserves the right to change the technical information of the products without giving any notice whatsoever. It is understood that the illustration provided with the technical details of a product may not provide perfect representation of its characteristics and may differ in terms of colour, dimensions and accessories shown in the illustration.

All information provided when carrying out the purchase (Description, Size guide etc) should be considered as purely informative and it does not refer to the real characteristics of every single product.

2 - Correct receipt of the order will be confirmed by Store 2.0 srl through an email sent to the email address indicated by the Customer. This confirmation mail will provide the Date and Time of receipt of the order and a “Customer Order Number” to be indicated in any further correspondence with Store 2.0 srl.


PAYMENT METHODS


Payment methods

Our on-line shop accepts payment by Credit Card, Scalapay,Satispay and PayPal. You can choose the payment method you prefer at the end of the purchase process.

Cash payment, directly or through the post office, is not available at the moment.

NB: This on-line shop operates from the European Union and all transactions are carried out in Euro (unless otherwise specified). If you want to pay in another currency, the conversion rate will be calculated according to the exchange rate of the date of the purchase. No additional costs will be calculated for the currency conversion.


Credit cards

On the website www.estorehouse.it your payment is completely safe using any credit card that is part of the VISA or Mastercard circuits.

The amount will be authorised on your card when you proceed with checkout and after confirmation by your bank.

Store 2.0 Srl reserves the right to request additional information from the Customer, such as an ID card proving ownership of the Card used. If the document requested is not presented, Store 2.0 srl reserves the right not to accept the order.

This operation may therefore affect delivery times of the order.

At no time whatsoever after the purchase procedure will Store 2.0 srl be able to acquire the information related to the credit card of the buyer, as details are inserted directly in the website of the bank that deals with the transaction (with extremely high safety systems): as there is no data transmission, these details cannot be intercepted. No computer archives of Store 2.0 srl contain or keep such data.


Satispay

With the application of Satispay you can pay your purchases quickly by scanning the QR code or by inserting your mobile phone number.

For purchases carried out using the Satispay payment method, upon conclusion of the on-line transaction, Satispay will immediately debit the amount of the purchase made.

In the case of cancellation of an order, the amount of the cancelled goods will be transferred back to the Satispay account of the customer. Transfer times depend exclusively on Satispay.

Store 2.0 Srl reserves the right to request additional Customer information (for example, a land line number) in order to establish the effective ownership of the Satispay account. If the document requested is not presented, Store 2.0 Srl reserves the right not to accept the order.

At no time whatsoever after the purchase procedure will Store 2.0 Srl be able to acquire the information related to the Satispay account of the buyer. Therefore, in no case whatsoever, can it be held responsible for any fraudulent and illegal use of the account.

The order cannot be cancelled by the customer as the goods, if available, are dispatched immediately.

For further information visit the website Satispay Help Center.


Scalapay

Scalapay is a modern payment method that allows customers to purchase from on-line shops and in stores, receive the products immediately and pay in 3 convenient instalments on a monthly basis.

This service has no extra cost if the instalments are paid by the expiry date.

When the purchase is completed the first instalment (equivalent to one third of the total value of the order) will be charged immediately. The following 2 instalments will be charged on a monthly basis.

First instalment: when the purchase is made

Second instalment: one month from the purchase date

Third and last instalment: 2 months from the purchase date.

For further information on the service, visit the website https://scalapay.zendesk.com/hc/it/categories/360002196133-CLIENTI


PayPal

PayPal is a safe, easy, fast and cheap on-line payment system.

SAFE: your credit card details or details of your PayPal account are only kept by PayPal and it is not necessary to insert details again when you make an order.

EASY: with two simple clicks, you can make an order. All of the details have already been inserted in the PayPal account previously created.

FAST:payment will be sent immediately to Store 2.0 Srl without any further steps to be carried out.

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